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Help for representation agencies

Tulala runs the full talent agency stack: branded site on your own domain, taxonomy-driven roster, multi-seat team with role-scoped access, CMS pages, inquiry → offer → booking pipeline, commission splits, Stripe Connect payouts.

Set up your custom domain

Settings → Workspace → Domain. Add the domain you own (e.g. agency-name.com). Tulala issues an SSL cert automatically. DNS instructions are shown in the panel, typically a CNAME or A record. SSL is usually live within 5 minutes of correct DNS.

Curate your talent types

Settings → Roster → Categories on your site → Manage. Toggle which talent categories your agency accepts. Disabled categories disappear from Add Talent forms, public registration, and the directory. EN + ES labels can be overridden per category.

Add coordinators + role-scope access

Settings → Team & legal → invite by email. Each seat gets one of: Viewer (read-only), Editor (can update profiles), Manager (can send inquiries), Admin (full ops), Owner (one per workspace, can change billing). Inquiry coordination is scoped per-inquiry, a coordinator on one job isn't automatically on the next.

Wire Stripe for booking payments + commission splits

Settings → Plan & integrations → Stripe Connect. Authorize the platform. Per-talent payout accounts get provisioned automatically once you add a talent's payout method. The booking → invoice → payout flow lives at Operations → Bookings.

Branded inquiry inbox + CMS pages

Your branded site at your custom domain has full CMS-driven page editing under Website. Inquiry inbox lives at Messages, combined view across all open inquiries with status pills, lineup, offer, event details, files. Status messages and offers are versioned with audit history.

Multi-currency + LATAM-friendly

Set Settings → Workspace → Default currency. Inquiry pricing, offers, and Stripe transactions all use that currency. Multi-currency talent roster supported, each talent has their own default_currency that flows through to their payout.

Still stuck?

Email help@tulala.digital. We read every message and respond inside 24 hours.

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